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ZionCare Privacy Policy

Last Updated: March 22, 2024

Effective Date of Current Version: March 22, 2024

For information about Samoa MtM+ Technology Co., Ltd. Taiwan Branch (referred to as "MtM+"), please visit our "About Us" page at: https://mtmptech.com/about. We are committed to respecting your privacy and protecting your personal information, especially when it does not involve any sensitive medical-related data during general platform usage. Before you start using the ZionCare service, please make sure to understand our privacy policy and frequently check for updates or changes in the ZionCare announcements. We reserve the right to modify or adjust this policy at any time. By using ZionCare or continuing to use it after any policy updates, you acknowledge and accept our policy and its changes. You agree that we may collect, process, and use your data according to this policy. If you disagree with any part of this policy or if your jurisdiction does not accept all or part of this policy, please stop using ZionCare immediately. We will never provide your data to any external third party without your consent. ZionCare may collect, process, and utilize your personal information outside of Taiwan. We ensure that such data is strictly protected both physically and technically. If you disagree with this data processing, please refrain from using ZionCare. If you are under 20 years of age or lack full legal capacity, you must read and accept our privacy policy, including all updates and modifications, with the consent of your legal guardian or custodian before using or continuing to use ZionCare.

  1. Scope of Privacy Policy
  2. This policy covers only the collection, use, and protection of personal data involved in your use of ZionCare services. If you link to other websites or applications through ZionCare, these sites or applications have their own privacy policies, for which we do not bear any responsibility. When you access these links, you should follow the privacy protection norms of those websites or applications.
  3. Categories of Personal Data
  4. When using ZionCare, we may collect the following types of personal data:
    1. Identifying Information: such as name, address, phone number, email, account information, etc.
    2. Financial Data: such as bank account, credit card number, etc.
    3. Government Data: e.g., ID number.
    4. Personal Description: such as age, gender, nationality, etc.
    5. Personality and Interests: like hobbies, sports interests, etc.
    6. Life Situations: such as marital status, family situation, etc.
    7. Travel and Migration Details: e.g., past travels, passport, residency proofs, etc.
    8. Professional Data: like job title, workplace, etc.
    9. Any other data that can directly or indirectly identify you.
    Please confirm and understand the above content. If you have any questions or concerns, please contact us. Note: When ZionCare is used outside the medical field, we will not process or transmit sensitive data related to your medical history, genetics, sexual life, health checks, etc. However, if you choose to use ZionCare for case management, such as scheduling sleep tests, you will agree and authorize the professional team of MtM+ to access and use your service conversation records and appointment records on ZionCare to enhance service quality.
  5. Data Collection
  6. When you register or transact on ZionCare, we collect your basic information such as name, email, phone number, and appointment records. All this data is stored and processed according to Amazon Web Services' HIPAA security and compliance standards, ensuring the safety and privacy of your data.
  7. Data Management and Transmission
  8. You agree that MtM+, in accordance with this privacy policy and relevant laws, will collect, process, use, and transmit your personal data through automated or manual means.
  9. Impact of Not Providing Data
  10. You have the right to choose whether to provide the above personal data. However, if you choose not to provide it, it may limit some features or services of ZionCare. MtM+ may notify you of related transactions or activities on ZionCare via email. If you do not wish to receive these notifications, please inform us to stop sending.
  11. Purposes of Data Collection
  12. MtM+ collects your data for the following purposes: public health and disease control, health and medical services, contractual or legal matters, lawful data transactions, customer service and management, consumer protection, business technical information, information services and management, online shopping and e-commerce, advertising management, surveys and research, lawful purposes of data collection and use, and other consulting and advisory services related to MtM+ business.
  13. Data Usage Period
  14. MtM+ will use, process, or transfer your personal data within the effective period of the above purposes or the period permitted by law.
  15. Data Usage Region
  16. Your personal data will be used within the servers, related network servers, and marketing regions of MtM+.
  17. Data Usage Entities
  18. Your personal data may be used by MtM+, its affiliated companies, partners, outsourced collaborative vendors, and medical brands and government agencies on the platform.
  19. Rights to Personal Data
  20. As long as you confirm that you are the rightful owner of the data, you have the right to contact MtM+ or email to request: (1) to view, modify, or supplement your data; (2) to stop using or processing your data; (3) to delete your data; (4) to request a copy of your data; or (5) to unsubscribe from ZionCare-related advertisements or marketing information. However, if you have already provided your data to other transaction parties, you need to contact them directly to exercise these rights.
  21. Data Confidentiality Principles
    1. MtM+ will provide data only when required by law, court, or administrative agencies, but only to investigative agencies and under the protection of Taiwan's relevant laws.
    2. When using the ZionCare payment platform, MtM+ may provide your financial data to third-party digital payment service providers certified by PCIDSS.
    3. MtM+ will not disclose your personal data unless obtaining your consent in the above situations.
  22. Policy Updates
  23. MtM+ reserves the right to modify this policy at any time. In case of major changes, MtM+ will announce on ZionCare's official website (https://mtmptech.com). Please regularly check for changes to this policy. If you disagree with the new policy, you can choose to stop using ZionCare. If you continue to use, it is considered that you accept these changes.
  24. Data Security Protection
  25. MtM+ will use appropriate technical and organizational measures to protect your data in accordance with legal regulations. Only employees necessary for business will be able to access this data. Although MtM+ has taken multiple protective measures, it cannot guarantee that third parties will not illegally obtain or use your data.
  26. Contact Information
  27. MtM+ Official Website: https://mtmptech.com Customer Service Email: [email protected]